Support

We're here to help.

Questions about your order, a product, or anything else — reach out and we'll get back to you within one business day.

Email

[email protected]

Response within 1 business day

Orders & Returns

[email protected]

30-day hassle-free returns

Live Chat

Available Mon–Fri

9am – 5pm MST

Send us a message

Common questions

How long does shipping take?

Standard shipping takes 3–5 business days within the US. Expedited 1–2 day options are available at checkout.

What is your return policy?

We offer 30-day hassle-free returns on all products. Items must be in original condition with packaging.

Are BTC speakers waterproof?

All BTC speakers are IPX5 water resistant. The BTC Bolt is fully IPX7 waterproof — submersible up to 1 meter for 30 minutes.

What warranty do you offer?

Every BTC speaker comes with a 1-year limited warranty covering manufacturing defects. Register your product at checkout to activate.